Frequently Asked Questions

• What type of biometric recognition does Touch 'N' Go use?

• Do I have to use the biometric recognition system to be able to use Touch 'N' Go for time and attendance monitoring?

• Do users of the system give up any privacy by using their fingerprint?

• Can I tell what my employees are working on?

• How do employees feel about having to check in with a 'fingerprint'?

• How much time does Touch 'N' Go require for an administrator?

• What type of biometric recognition does Touch 'N' Go use?

Touch 'N' Go uses a fingerprint recognition device from Biometric Access Corp.

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• Do I have to use the biometric recognition system to be able to use Touch 'N' Go for time and attendance monitoring?

No, the Biometric Recognition device can be disabled in the setup options.  All other check in and check out features will still work. 

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• Do users of the system give up any privacy by using their fingerprint?

No.  The Biometric device does not use an actual fingerprint.  It measures distances and angles from characteristics on the fingertip, and stores them on the computer.  It cannot be used to compare to to traditional fingerprints.  

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• Can I tell what my employees are working on?

Yes.  Setting up "Projects" in the options, allows employees to check in and out with whatever specific project they are working on.

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• How do employees feel about having to check in with a 'fingerprint'?

We got a big surprise when employers reported to us that their employees liked the system because "I always check in and out properly, but I resented others cheating the system".  That isn't possible with Touch 'N' Go.  The other feature that employees like, is the ability to get a printout of their check in and out times at the end of the pay period.

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• How much time does Touch 'N' Go require for an administrator?

A typical administrator, prints out and reviews the hours, and then if everything looks OK, prints out the payroll report, and either forwards it to their payroll department or their payroll service.

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